Last Updated: August 29, 2022
While the use of our Site is mainly intended for users in the United States, we understand that some of our users may reside elsewhere. If you are located outside of the United States, please note that by using our services, website, and/or app, you may be transferring your personal information to a country that does not have the same data protection laws as your home country.
Personal Information means any information that, when used alone or combined with other personal or identifying information, can be used to identify an individual, family, or household.
Aggregate Information means data derived from Personal Information and obtained by us from other sources in aggregated, anonymous form that does not identify any individual. Subject to applicable laws and regulations, we use Aggregate Information to understand our customers and to develop, improve and/or market our Services. We may provide Aggregate Information to Third Parties.
Third Parties means vendors, agents, contractors, or affiliates that provide service to or on behalf of JackFM, and certain parties with which we have a business relationship.
You means any JackFM customer, consumer seeking JackFM goods or services, Site visitor, or mobile application user.
INFORMATION COLLECTION AND USE
Information You Provide
JackFM is committed to collecting only the information that is necessary to provide goods and services to you or to comply with applicable law. We receive, store, and process information, including Personal Information, that you make available to us based on our business relationship (or our potential business relationship) with you, by using or accessing our website or other online services, or by accessing one of our mobile service applications.
· The information you provide to us when you create a JackFM account, such as your name, address, phone number, and email address;
· Billing and payment information you provide to our third-party payment processor in order to pay for goods or services, including your financial information (such as bank account and/or credit/debit card numbers), and Social Security Number;
· Information used to visit, register for, manage, or access your online account, such as your JackFM account number, name, address, phone number, email address, and other unique identifiers such as a username and password;
· Information you give us when you communicate with JackFM and/or any of its representatives; and
· Information you give us when you respond to surveys or participate in promotions;
Automatic Collection and Cookies
Web users have the right to browse the Site anonymously. Simply browsing the Site does not pass any of your personal information to JackFM.
Like many other Websites, the Site may use a standard technology called a “cookie” to collect information about how you use the Site. Cookies are small text files that websites can send to your browser for storage on your computer. Cookies make your internet use easier by saving your status and preferences about a website.
These cookies may be used anonymously to document analytics about pages visited on our Site for statistical usage. Additionally, if your activity on the Site is initiated by clicking on a link from a marketing email or if you have submitted a form on the Site in order to download digital materials, information about your activity and the pages you visit are collected so that we can more effectively display information to you that is relevant to your needs and interests. We have never and will never sell any of this data to third parties.
Most web browser software automatically accepts cookies, but you can change your browser settings to prevent that if you do not wish to store the information on your computer. How to turn off all cookies differs for each web browser (e.g., Internet Explorer, Chrome, etc.) so you may wish to consult your browser's "Help" menu for additional information. Note that if you choose to turn off our cookies using the features of your web browser, it may prevent certain features of the Site for operating optimally for you. We do not link cookies to other personally identifiable information about you.
Online Tracking How We Respond to Do Not Track Signals
Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including Nickname, do not take action to respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.
How we use the information we collect
We use your information to provide the goods or services you requested and support our business functions. For example, we may use your information to:
• Fulfill your requests and communicate with you about those requests;
• Help you quickly find and/or receive information about JackFM;
• Register and service your account;
• Provide customer service;
• Alert you to our updated information and services and provide more complete services and website content;
• Improve the content of our Site for your use;
• Protect the security of our Site and our business.
We do not use techniques that collect personal information without your knowledge, or sell email addresses or provide any personal information submitted through our Site to any third parties for direct marketing purposes. If you choose to withhold personal information from us, we may not be able to provide you with the services you request.
How We May Share the Personal Information We Collect with Third Parties
However, in order to provide you with services or to complete transactions requested by you, we may provide your Personal Information to Third Parties who act on our behalf.
We may disclose Personal Information in certain circumstances, such as:
• to third parties and/or service providers who are providing the product(s), service(s), or information you requested. These third parties are not allowed to use your Personal Information except for the purpose of providing these product(s) and/or services;
• to third parties who are providing service(s) to JackFM (for example, third-parties performing credit card processing, credit reporting agencies, electronic bill payment services, or debt collection services). These companies are authorized to use your Personal Information only as necessary to provide these services to us. In some instances, these third parties may collect Personal Information directly from you, rather than by means of JackFM providing that information to third parties;
• undergoing business transitions; in the event JackFM experiences a business transition, such as a merger or acquisition, or selling a portion of its assets, Personal Information will, in most instances, transfer as part of that business transition;
• when JackFM has formed a good-faith belief that disclosure of information is necessary to protect the rights and property of JackFM, or other JackFM customers;
• assisting emergency responders in situations of immediate threat to life or property;
• when allowed or required by law or regulation or when our legal counsel has a good-faith belief that a warrant, subpoena or court order requires the disclosure; or
• with your consent.
Links to Other Sites
We make no representations whatsoever about any other website which you may access through links from this Site. In addition, a link to a website does not mean that we endorse or accepts any responsibility for the content, or the use, of such website.
Obtaining and Correcting Information
If you wish to know the Personal Information we have collected from you through your use of our Site or otherwise, or if you believe we have obtained inaccurate information about you, please contact us using the information provided in the "Contact Information" section below.
If you have given us your authorization, we may contact you to let you know about new products or services that may be of interest to you. If you do not wish to be contacted by us for this purpose, you may “opt-out” of receiving such information by contacting us using the information in the "Contact Information" section below.
Emails you receive from us include an unsubscribe instruction (usually found at the bottom of the email) that you may use to opt out of receive future marketing-related emails.
California Residents: you may also elect to receive a list of the categories of information we have on you, or that we identify your specific personal information we hold. You may also choose to request that we delete all of your personally identifiable information, and we will comply with this request to the extent we can under applicable laws yet still perform our services to you. Please contact us using the information in the “Contact Information” section below.
Email: [email protected] (please use “Privacy” in the subject line)
4117 Hillsboro Pike, Ste. 103-355
Nashville, TN 37215
Jack.FM PRIVACY NOTICE FOR CONTACTS IN THE EUROPEAN UNION
This Privacy Notice applies to Sparknet Communications LLC (“Jack.FM,” “we,” or “us”). JackFM knows that you care how information about you is used and shared. This Privacy Notice explains what information of yours will be collected by Jack.FM, how the information will be used, and how you can control the collection, correction and/or deletion of information.
Reference in this Privacy Notice to “Personal Data” means any information that identifies, or could reasonably be used to identify, a living individual, either on its own or together with other information.
Jack.FM is committed to protecting and respecting your privacy.
Please read this Privacy Notice Carefully to Understand our Practices with Respect to Personal Data.
How We Obtain Your Personal Data.
As a provider of music and music-related services (“Services”), we receive your personal data as a part of providing these Services to you.
The Personal Data We Collect and Process.
The Personal Data that we collect and process may include:
Contact information, such as your full name, phone number and email address, when you decide to use our Services. In addition, our third-party partners may collect this Personal Data from you as part of your decision to use our Services.
Technical information (including your IP address), such as information from your visits to our website; and
Any other information you may provide to us.
How We Use Your Personal Data
Whether we receive your Personal Data directly from you or from a third party source, we will only use your Personal Data in connection with our ordinary business activities (including the fulfillment of our legal obligations). These “Permitted Uses” may include:
Providing the Services to you;
Acting in compliance with our legal obligations;
Complying with court orders and other legal and regulatory requirements;
Processing that is necessary for the legitimate interest of Jack.FM or third parties provided that such interests are not overridden by your interests or your fundamental rights and freedoms;
For any purpose related to the foregoing or for any purpose for which you provided the Personal Data to Jack.FM.
If you have given us your express consent, we may process your Personal Data for additional purposes. You may withdraw your consent at any time. Additional purposes for which we may process your personal data may include:
Communicating with you with respect to Jack.FM announcements, events, and Services which may be of interest to you;
Distributing surveys or marketing materials;
Gathering information regarding your preferences to improve the quality of our communications and interaction with you, such as through website analytics; and
Any other purpose for which you have given consent.
How We Share Your Personal Data.
Except as set out in this Privacy Notice, Jack.FM will not sell, trade, or otherwise transfer your Personal Data to third parties. We may, however, disclose your Personal Data in the following limited circumstances:
We may share your Personal Data with service providers who help us with the operation of our business;
If and as necessary to protect the safety and security of our Website, to detect and prevent fraud or abusive behavior, or when otherwise required or permitted by law;
In the event that we sell, transfer or otherwise dispose of the business to an affiliate, successor, assign or other third party entity, our successors and assigns may collect and use your information for substantially similar purposes as described in this Privacy Notice; and
With your consent.
Keeping Your Personal Data Secure
We will take appropriate technical and organizational measures to protect against unauthorized or unlawful processing of your Personal Data, and against accidental loss or destruction of, or damage to, your Personal Data in accordance with our internal procedures covering its storage, access, and destruction. Personal data may be stored on our own technology systems or those of our vendors, or in paper files.
Retaining Your Personal Data.
We will delete your Personal Data when it is no longer reasonably required for the Permitted Uses or you withdraw your consent (where applicable), provided that we are not legally required or otherwise permitted to continue to hold such data. We may retain your Personal Data for an additional period to the extent deletion would require us to overwrite our automated disaster recovery systems or to the extent we deem it necessary to assert or defend legal claims during any relevant retention period.
Your Rights Regarding Your Personal Data.
We will provide you, upon request, with a copy of your Personal Data and we will correct any errors identified by you. Except as set forth above, we will not use your data for any automated decision making or any profiling and you have the right to restrict our processing of your Personal Data as well as the right to lodge a complaint with supervisory authorities regarding the processing of your Personal Data. We will refrain from sending you commercial materials without your express consent and will also comply with your request to stop sending any such further communications. All such requests, or any questions or comments regarding this Privacy Notice or our handling of your Personal Data, should be addressed as set out in the “Contact Us” section.
You may decline to share certain Personal Data with us, in which case we may not be able to provide you with the Services.
If you have questions or concerns about the information we maintain about you, or this Privacy Notice, or if you want to review, revise or delete the information we maintain about you (consistent with the terms of this Privacy Notice), please contact us at [email protected] with “Privacy” in the subject line, or write to us at: 4117 Hillsboro Pike, Ste 103-355, Nashville, TN 37215.
We reserve the right to amend this Privacy Notice from time to time to reflect changing legal requirements or our processing practices. Any such changes will be posted on this website and will be effective upon posting.